WordPress Support & Maintenance

Need help maintaining your WordPress website? We’ve got your back.

With our comprehensive support and maintenance plans, your WordPress website will always be in the best hands. Our goal is to resolve your WordPress problems fast so that you can focus on what truly matters—growing your business

Whether you’re dealing with pesky plugin issues, struggling with a misplaced header image, or need a quick fix to get your site back on track, our support plans have you covered. 

Website hosting and maintenance services

What's Included With Our Plans

What can our WordPress experts handle for you? Quite a lot, actually. 

WordPress Development

Need to install a plugin or tweak your config file? Our skilled developers have you covered with ease.

Theme Maintenance

Keeping your WordPress theme up-to-date can be a hassle. Why not let our experts take care of the maintenance for you?

Database Management

From permalinks to MySQL optimization, database management can be tricky. Luckily, we’re here to handle it all for you.

Administrative Updates

Skip the tedious tasks like updating website content and images. We’ll handle the admin work so you can focus on what you enjoy.

Website Evaluation

Struggling to get indexed or improve your SEO? Our experts are here to optimize and boost your website’s performance.

WordPress Core

Facing issues with your WordPress installation or core functions? Let our developers sort it out for you.

Our WordPress Support & Maintenance Plans

Choose a plan that fits your needs, and use your credits towards the tasks our experts complete each month. Each task costs one credit.

Starter Plan

$75/month
  • 1 monthly credit

Basic Plan

$150/month
  • 3 monthly credits

Deluxe Plan

$200/month
  • 5 monthly credits

Ultimate Plan

$350/month
  • 10 monthly credits

Frequently Asked Questions

Which tasks can your WordPress Support & Maintenance plans help me with?

Nearly everything, including theme maintenance, WordPress development, database management, website evaluation, and administrative updates. If there’s a task our developers cannot do, we’ll notify you and your support credit will be refunded.

Which plan is best for me?

It really depends on the level of support you require. Each task uses one credit, and we offer plans with 1, 3, 5, or 10 credits. If you anticipate needing more assistance, opting for a higher credit plan will save you money in the long run.

What is a support credit?

Each task our developers help with uses one credit, regardless of the amount of time taken. If our developers find that additional tasks are needed to solve a problem, you will be notified to approve of the additional support credit usage.

What happens if I don’t use all of my credits?

Our support and maintenance plans operate on a monthly credit cycle. Credits reset at the beginning of each month and do not carry over. When you submit a task, the credit is used and marked as pending until the request is completed, ensuring the credit is applied within the same cycle it was initiated.

What if I need more help in a month and use all my credits?

We’ve got a couple of solutions for you. You can either upgrade to the next plan tier or purchase additional credits if you only need a few extra without needing to subscribe to a higher plan.

Can you solve my issue even if I am not hosted with Top Speed Marketing?

Yes, our WordPress developers can assist with most hosting providers. You don’t need to use our hosting services. If your website is hosted elsewhere, we’ll simply ask you to provide the login credentials for your current hosting provider.

How does this differ from the maintenance included in your hosting service?

The maintenance included in our hosting service covers WordPress platform and plugin updates. However, tasks such as updating your theme, installing new plugins, and modifying your website (content and image additions) are not included. For these tasks, our WordPress Support and Maintenance plans offers comprehensive coverage.

How do I sign up for a WordPress Support and Maintenance plan?

Click here to access our sign up form, where you can fill out your company details and select which plan you’d like to use. We will be in touch after you’ve completed the sign up form.

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